Privacy policy

This Privacy Policy governs how KERAS collects, uses, maintains, and discloses information collected from users (each, a ‘User’) of the kerasbiolab.com website (‘Site’). This privacy policy applies to the Site and all products and services offered by KERAS.

  1. PERSONAL IDENTIFICATION INFORMATION

We collect personal identification information from Users in various ways, including when they visit our site, place an order, or engage with our services and features. This information may include names, email addresses, mailing addresses, and phone numbers.

Users have the option to visit our Site anonymously. We only collect personal identification information when Users voluntarily provide it. Users can choose not to share such information, although this may limit their participation in certain Site-related activities.

  1. NON-PERSONAL IDENTIFICATION INFORMATION

We collect non-personal identification information from Users when they interact with our Site. This information may include the browser name, computer type, technical details about their connection to the Site (such as operating system and Internet service provider), and other similar data.

  1. collects and utilizes Users’ personal information for the following purposes:

KERAS. collects and uses Users personal information for the following purposes:

​1. To enhance customer service: Your information enables us to respond more effectively to your service requests and support needs.


2. To improve our Site: We constantly strive to enhance our website offerings based on the information and feedback we receive from you.


3. To send periodic emails: If you provide your email address for order processing, we will use it solely to send information and updates related to your order. It may also be used to address your inquiries, requests, or questions. If a User opts to subscribe to our mailing list, they will receive emails containing company news, updates, product or service information, and more. Users can unsubscribe at any time by following the detailed instructions included at the bottom of each email or by contacting us through our Site.

  1. WHAT DO WE DO WITH YOUR INFORMATION

When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide, including your name, address, and email address.

Additionally, when you visit our store, we automatically receive your computer’s internet protocol (IP) address. This information helps us gather insights about your browser and operating system.

Email Marketing (if applicable): With your consent, we may send you emails regarding our store, new products, and other updates.

  1. CONSENT

How Do You Get My Consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to us collecting and using your information for that specific reason only.

If we request your personal information for a secondary reason, such as marketing, we will either directly ask for your express consent or provide an opportunity for you to decline.

How Do I Withdraw My Consent?
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you or for the continued collection and disclosure of your information at any time. Simply contact us at info@kerasbiolab.com.

  1. DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

  1. HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.


All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  1. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.​

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

  1. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

  1. WEB BROWSER COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

  1. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

  1. CHANGES TO THIS PRIVACY POLICY

KERAS. has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page.

We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.